Introduction
Welcome to FlyMatch's Privacy Policy. Here at FlyMatch, we value and respect your privacy, and we are committed to protecting your personal information. This policy outlines how we collect, store, protect, and use user data, in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website or mobile application, you consent to the terms of this privacy policy.
Collection and Use of Personal Data
Types of Data Collected
We may collect various types of personal data, including but not limited to:
- Name
- Email address
- Postal address
- Phone number
- Date of birth
- Nationality
- Passport details
- Travel preferences
- IP address
- Cookies and usage data
Collection Methods
We collect personal data in the following ways:
- Information provided by the user through our website or mobile application
- Automatically collected data using Google Analytics for traffic analysis
Purpose and Legal Basis of Data Collection
The data we collect is solely used for the following purposes:
- To provide the services requested by the user
- To process booking transactions and deliver tickets or other travel-related services
- To personalize and enhance user experience
- To improve our services and platform
- To communicate with you regarding your inquiries, bookings, or important updates
- To comply with legal obligations, resolve disputes, and enforce our terms of service
Our legal basis for collecting and processing personal data is one or more of the following:
- Consent provided by the user
- The necessity of processing for the performance of a contract with the user
- Compliance with legal obligations
- Our legitimate interests in properly administering and maintaining our services
Data Sharing and Third Parties
Data Sharing with Third Parties
FlyMatch may share your personal data with various third parties in the following circumstances:
- Service providers necessary for the operation of our services, such as airlines, hotels, car rental companies, insurance providers, payment processors, and customer support partners
- Government agencies or law enforcement entities as required by applicable laws or regulations
- Business partners or affiliates when necessary for the provision of integrated services
We only share the minimum necessary data with third parties to ensure the proper execution of requested services.
International Data Transfer
By using our services, you acknowledge and consent to the transfer of your personal data to countries outside your jurisdiction, as necessary to provide the requested services. We will take appropriate measures to ensure your data's security and compliance with data protection regulations during international transfers.
User Rights and Choices
Access, Correction, and Deletion
You have the right to access, correct, or delete your personal data held by FlyMatch. If you want to exercise these rights, please Contact Us using the contact details provided at the end of this policy. We will respond to any valid requests within the time frame required by applicable laws.
Objection to Processing
You have the right to object to certain processing of your personal data, including direct marketing communications. You can exercise this right by contacting us using the contact details provided at the end of this policy.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your personal data is no longer needed, we will securely delete or anonymize it.
Data Security
FlyMatch takes reasonable measures to protect your personal data from unauthorized access or alteration, loss, misuse, or disclosure. We implement administrative, technical, and physical safeguards to ensure data confidentiality, integrity, and availability. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Children's Information
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have accidentally gathered personal information from a child, we will take immediate steps to delete that data from our systems.
Updates and Contact Information
This privacy policy will be updated occasionally to reflect changes in our data practices. We encourage you to review this policy periodically. For any concerns, questions, or requests related to your personal data or privacy, please contact us at:
FlyMatch Privacy Office info@wemetonaplane.com
Please note that this policy is intended to provide a general overview of our privacy practices and complies with international data protection regulations. It is important to review this policy in conjunction with our terms of service and any additional terms or agreements that may apply to specific services or transactions.